As a vehicle ages, its engine and gearbox parts may gradually deteriorate, leading to repair costs that can amount to thousands of ringgit or more. To avoid these high expenses and potential issues in the future, customers can rely on AZ Warranty for comprehensive protection.

When your vehicle requires protection, choosing the best provider is essential. Here are the reasons why AZ Warranty is the right choice:

> Diverse Warranty Plans: Whether you own a vehicle from any brand, we offer flexible 1 to 5-year warranty plans tailored to meet the unique needs of our customers.

> Comprehensive Vehicle Repair Solutions: Instead of letting vehicle issues disrupt your daily routine, trust us to manage them. With AZ Warranty, we are with you every step of the way, ensuring peace of mind on every journey.

> Rapid Claim Approval: We value your time. Our promise is to approve claims within 48 hours, ensuring a prompt resolution with no unnecessary delays.

> Nationwide Workshop Coverage: Wherever you are in Malaysia, you can rely on any workshop to handle your claims, offering truly worry-free driving.

> Unlimited Claim Limit & Mileage: Say goodbye to concerns about claim caps or mileage restrictions. AZ Warranty offers unrestricted protection for your vehicle.

> Reliable and Secure Service: As a leading provider of extended vehicle warranties, we are dedicated to offering the most reliable and secure services, ensuring your vehicle receives the highest level of care.

Choose AZ Warranty for comprehensive, secure protection. Let us safeguard your vehicle, ensuring every journey is protected.

Yes, we will arrange for an inspection of your vehicle.

Coverage begins on the activation date specified in the policy.

AZ Warranty implements an 'OPEN SERVICE' concept to offer greater convenience to our customers. You may carry out all routine services at any workshop of your choice, regardless of whether it is part of our approved network.

> You are required to retain all computer-printed receipts and invoices for maintenance services performed on your vehicle. Each invoice must clearly indicate the date, plate number, mileage, and the brand of engine oil used."

> It is essential that you do not misuse, neglect, or modify your vehicle during the warranty period.

No, the warranty can't be transferred to the new owner. If the new owner wants to get warranty service, they need to repurchase themselves.

Once your warranty plan is activated, it becomes non-refundable and non-transferable to another vehicle.

Yes, the duration of the waiting period depends on the warranty plan selected. Some plans have a waiting period of 28 days, while others have a 7-day waiting period.

Kindly contact our customer service hotline at 012-595-9812, and we will be happy to assist you.

AZ Warranty was established to cater to the complexity and high cost of vehicle repairs that often caused distress to vehicle owners. Our warranty plans offer comprehensive coverage up to 5 years. Our mission is to provide a worry-free driving experience for every vehicle owner.

At AZ Warranty, we understand that damages to vehicles are inevitable, thus the warranty service we provide comprehensively solves vehicle repair problems for vehicle owners, ensuring that your vehicle is protected just like new car, at all times

Warranty repairs will be made entirely at the discretion of AZ Warranty who reserves the right to either repair/recondition damaged components, or to replace damaged components with used, reconditioned or OEM parts.
However, if you intend to request for brand new original parts, you could communicate to our claim adjuster before commencement of the claim job. Such replacement is only possible if you agree to top up the difference between the cost of a brand new part and a used/reconditioned/OEM part.

Generally, any part not listed under covered components of each type of warranty plan will not be claimable. All extended warranty policies tend not to include wear & tear items such as filters, spark plugs, fluids, brake pads, tyres etc.

We, AZ Warranty strive for a no-hassle claim process. Just by a Call/Whatsapps to our claims department hotline 016 363 3897 / 016 362 9789 / 016 539 9223 , a personalized claim advisor will walk you through the process.

You can refer to our E-Policy for detailed terms and conditions. All relevant information is outlined there. If you have any queries or need further clarification, please feel free to call or reach out to our customer service team via Whatsapp at 016 539 9223.

No. You do not need to pay for an approved claim. No need to wait for the reimbursements as we want to get you back on the road fast! Once the repair is completed, we will pay to the workshop directly. However, you may need to responsible for any non-covered charges (if any).

You can call/whatsApp our claims department 016 363 3897 or 016 362 9789 to get an instant repair status update.

If the spoiled part is not under warranty plan coverage, even the parts is not claimable, we are still here to help you. We will act as your liaison for the repair process, making recommendations, and ensure you aren’t getting taken advantage of. We aren’t just selling you the warranty, we are fully backing you up in others terms!

Warranty claim eligibility might be terminated if the car is not serviced in accordance with our guidelines, unauthorized parts replacements are made, or if there is excessive modification to the vehicle.

Unfortunately, we do not provide compensation for damages caused by natural disasters.

Sorry, we cannot process claims in such cases. You should contact your insurance company for compensation.

It depends on the specific circumstances. AZ Warranty compensates based on the standard market rates. If certain workshops charge above the typical market rate for repairs, you might need to bear some of the costs yourself.