As the age of vehicle getting older, the spare parts for engine and gear box will slowly damage. The repair job may cost thousands of ringgit or more. So, customer can choose AZ Warranty to avoid facing high costing or others unnecessary problems in the future.

When your vehicle needs protection, selecting the best is crucial. Here are the reasons why you should choose AZ Warranty:

> Diverse Warranty Plans: Regardless of your car brand, we offer a 1 to 5-year warranty plan, catering to the varied needs of our customers.

> Solving Vehicle Repair Issues: Instead of letting car troubles bother you, let us handle them. With every journey you embark on, we're right by your side.

> Rapid Claim Approval: We understand the value of your time. Hence, we promise to approve your claims within 48 hours, ensuring no unnecessary waiting.

> Nationwide Workshop Claimable: No matter where you are in Malaysia, any workshop you drive into is eligible for claims. We truly offer worry-free driving.

> Unlimited Claim Limit & Mileage: No more concerns about mileage or claim ceilings. With AZ Warranty, your protection genuinely has no bounds.

> Reliable and Safe: As a leading extended warranty company for automobiles, our pledge is to provide you with the most reliable and secure service, ensuring genuine care for your vehicle.

Choose AZ Warranty for a more secure and comprehensive protection for your vehicle. Let us accompany you, safeguarding every journey you make.

Yes, we will arrange for your vehicle to be inspected.

Follow Activation Date stated in the policy.

AZ Warranty adopts “OPEN SERVICE” concept to provide convenience for our customer! You are allowed to maintain all routine services at any of your own preferred workshop(s), regardless of whether it is our panel or non-panel.

> You have to keep every single computer-printed receipt/ invoice when you perform maintenance service for your vehicle. The invoice must indicate (date, plate number, mileage and the brand of engine oil you replaced)

> Do not misuse, neglect or modify your vehicle during your warranty period.

No, the warranty can't be transferred to the new owner. If the new owner wants to get warranty service, they need to repurchase themselves.

Once your warranty plan is activated, it is non-refundable and non-transferable to another vehicle.

Yes, the duration depends on the Warranty Plan you choose. Some plans have a waiting period of 28 days, while others are 7 days.

Please call our customer service hotline at 012 595 9812, and we'll be happy to assist you.

AZ Warranty was established to cater to the complexity and high cost of vehicle repairs that often caused distress to vehicle owners. Our warranty plans offer comprehensive coverage up to 5 years. Our mission is to provide a worry-free driving experience for every vehicle owner.

At AZ Warranty, we understand that damages to vehicles are inevitable, thus the warranty service we provide comprehensively solves vehicle repair problems for vehicle owners, ensuring that your vehicle is protected just like new car, at all times

Warranty repairs will be made entirely at the discretion of AZ Warranty who reserves the right to either repair/recondition damaged components, or to replace damaged components with used, reconditioned or OEM parts.
However, if you intend to request for brand new original parts, you could communicate to our claim adjuster before commencement of the claim job. Such replacement is only possible if you agree to top up the difference between the cost of a brand new part and a used/reconditioned/OEM part.

Generally, any part not listed under covered components of each type of warranty plan will not be claimable. All extended warranty policies tend not to include wear & tear items such as filters, spark plugs, fluids, brake pads, tyres etc.

We, AZ Warranty strive for a no-hassle claim process. Just by a Call/Whatsapps to our claims department hotline 016 363 3897 / 016 362 9789 / 016 539 9223 , a personalized claim advisor will walk you through the process.

You can refer to our E-Policy for detailed terms and conditions. All relevant information is outlined there. If you have any queries or need further clarification, please feel free to call or reach out to our customer service team via Whatsapp at 016 539 9223.

No. You do not need to pay for an approved claim. No need to wait for the reimbursements as we want to get you back on the road fast! Once the repair is completed, we will pay to the workshop directly. However, you may need to responsible for any non-covered charges (if any).

You can call/whatsApp our claims department 016 363 3897 or 016 362 9789 to get an instant repair status update.

If the spoiled part is not under warranty plan coverage, even the parts is not claimable, we are still here to help you. We will act as your liaison for the repair process, making recommendations, and ensure you aren’t getting taken advantage of. We aren’t just selling you the warranty, we are fully backing you up in others terms!

Warranty claim eligibility might be terminated if the car is not serviced in accordance with our guidelines, unauthorized parts replacements are made, or if there is excessive modification to the vehicle.

Unfortunately, we do not provide compensation for damages caused by natural disasters.

Sorry, we cannot process claims in such cases. You should contact your insurance company for compensation.

It depends on the specific circumstances. AZ Warranty compensates based on the standard market rates. If certain workshops charge above the typical market rate for repairs, you might need to bear some of the costs yourself.